Introduction

At New Smile Dental, we value and respect the privacy of our patients and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our practice, whether online or in person.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, date of birth, insurance information, and emergency contact details.

• Health Information: Medical history, dental history, treatment information, and records related to your care.

• Financial Information: Payment information, billing address, and insurance details.

• Website Usage Information: IP address, browser type, and pages accessed when visiting our website.

2. How We Use Your Information

We use your information to:

• Provide dental care and treatment.

• Schedule and manage appointments.

• Process payments and insurance claims.

• Communicate with you regarding treatment plans, appointments, and practice updates.

• Improve our website and services.

• Comply with legal and regulatory requirements.

3. Sharing of Your Information

We may share your information in the following scenarios:

• With Healthcare Providers: To coordinate your treatment with other healthcare professionals.

• With Insurance Companies: For billing and payment purposes.

• With Service Providers: Third-party services that help us manage our practice, such as scheduling software and payment processors.

• Legal Compliance: When required by law, regulation, or legal process.

We do not sell your personal information to third parties.

4. Data Security

We implement security measures to safeguard your personal information, including:

• Secure servers and encryption technologies.

• Access controls and authorization protocols.

• Staff training on privacy practices.

5. Your Rights

You have the right to:

• Access and obtain a copy of your personal information.

• Request corrections to your personal information.

• Request the deletion of your personal information, subject to legal and medical record-keeping requirements.

• Opt-out of receiving marketing communications.

6. Third-Party Links

Our website may use cookies and similar technologies to improve user experience and analyze website usage. You can manage your cookie preferences through your browser settings.

7. Children's Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Thank you for trusting New Smile Dental with your dental care. Your privacy is important to us, and we are committed to protecting your personal information.

This Privacy Policy was last updated on [29/01/2025].